Request a quote

Privacy policy

This policy explains which personal data is processed when you visit tekomltd.com or contact us. It replaces the policy of the previous site: the new site has no comments, accounts, forms or cookies, so far less data is involved.

Data controller

ТЕКОМ ООД (Tekom Ltd), 119 Hadzhi Dimitar Asenov St, Tekom Business Centre, 6000 Stara Zagora, Bulgaria. E-mail for questions about personal data: privacy@tekomltd.com. Phone: +359 88 863 6034.

What we do not do

  • The site has no forms, log-in accounts, comments or newsletter. We do not collect data through the site.
  • We do not use cookies, visitor analytics, advertising or tracking.
  • Fonts, the map and the photos are served from our own address. The site sends no requests to other sites (Google, Facebook and the like) while you browse.

Data when you visit the site

The site is hosted by Netlify, Inc. (USA). Like any web server, Netlify's servers process technical data on every visit: IP address, date and time, the requested address, browser and operating system. This is needed to deliver the page and to protect the site from abuse and attacks.

  • Legal basis: our legitimate interest in keeping the site available and secure (Art. 6(1)(f) of the General Data Protection Regulation).
  • Retention: Netlify keeps these records for a short period set out in its terms and then deletes them. We do not link them to individuals.
  • Netlify is the only processor of personal data for the site. It acts on our behalf under a data processing agreement. Transfers to the USA rely on the European Commission's standard contractual clauses and the EU-US Data Privacy Framework.

Light or dark theme

If you choose the light or dark theme, your choice is saved in your browser's local storage. It stays on your device, is never sent to us and is not a cookie. You can delete it at any time in your browser settings.

When you write to us or call

If you send us an e-mail or call us, we process the details you give us (name, e-mail address, phone, the content of your enquiry) only to answer you and to prepare a quote.

  • Legal basis: steps taken at your request before entering into a contract (Art. 6(1)(b)) and our legitimate interest in answering enquiries (Art. 6(1)(f)).
  • Retention: we keep the correspondence as long as the enquiry needs it. If we sign a contract, the documents are kept for the periods the law requires (for example the Bulgarian Accountancy Act).
  • We do not share these details with third parties unless the law requires it.

Documents for EU programmes

Under "Publications" we publish documents for projects co-funded by the European Union, as the programme rules require. They contain company information, not personal data of visitors.

Your rights

You have the right of access, rectification, erasure, restriction of processing, data portability and objection, and the right to lodge a complaint with the Bulgarian Commission for Personal Data Protection. The page Your data rights explains how to exercise them.

Changes

If we change how we process data, we will update this page and the date of the last change.